Have questions about your order, shipping, or details of our artisan craftsmanship? Our support team is here to help. Explore our FAQs below, or drop us a message directly through the support form.
Frequently Asked Questions
How do I track my order?
Once your order is processed and shipped, we will send you an email confirmation containing your shipping carrier details and tracking number. You can use that link to follow your parcel in real-time.
Can I modify or cancel my order?
Since we begin processing and packing orders quickly, requests for cancellations or modifications must be submitted within 2 hours of placing the order. Please send us an urgent message using the form below with your Order ID.
Do you ship internationally?
Currently, we only ship within India. We plan to expand international shipping in the future. Sign up for our newsletter or follow us on social media for updates!
How can I contact support?
You can use the form below, email us at support@jutiq.com, or call our customer helpline at +91 98765 43210 (Mon-Sat, 10 AM - 6 PM IST).