Policies

Terms & Conditions

Welcome to Jutiq. These Terms & Conditions govern your use of our website, located at jutiq.com, and the purchase of our handcrafted luxury jute bags. By accessing our site and making a purchase, you agree to comply with and be bound by these terms. Please read them carefully.

1. Intellectual Property Rights

All content displayed on this website, including but not limited to text, graphics, logos, images, product designs, brand name, and code scripts, is the exclusive property of Jutiq and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, republish, or distribute any part of this site without our express prior written permission.

2. Handcrafted Variations & Product Authenticity

Because every Jutiq bag is meticulously crafted by hand with minimal machinery (with one artisan finishing only 3 bags a day), you acknowledge and accept that:

  • Minor variations in stitching pattern, fabric texture, alignment, and sizing are normal characteristics of handcrafted organic products and are not considered manufacturing defects.
  • We make every effort to display product colors and details as accurately as possible. However, the colors you see depend on your device display, and we cannot guarantee that your monitor's display of any color will be completely accurate.

3. Ordering, Pricing & Payments

By placing an order on Jutiq, you agree to provide accurate, complete, and current information (including name, email, shipping address, and phone number).

  • Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspicion of fraudulent transaction behavior.
  • Pricing: All prices listed are in Indian Rupees (INR) and are inclusive of standard local taxes. Jutiq reserves the right to change prices at any time without prior notice.

4. Limitation of Liability

Jutiq and its artisans shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use or inability to use this site, the performance of products purchased here, or any delay in delivery due to circumstances beyond our control (such as logistics disruptions, natural disasters, or customs checks).

5. Governing Law

These Terms & Conditions and any transactions completed through this website shall be governed by and construed in accordance with the laws of India, under the jurisdiction of local courts in India.

6. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms & Conditions by posting updates to our website. It is your responsibility to check our website periodically for changes.